Navigating the European Accessibility Act 2025: A Guide for Digital Accessibility

Navigating the European Accessibility Act: A Guide for Digital Companies

Table of Contents

Are you prepared for the European Accessibility Act (EAA) 2025?

Coming into effect in June 2025, the European Accessibility Act (EAA) 2025 aims to transform digital accessibility standards across the EU. This directive will ensure that all digital products and services are accessible, supporting inclusivity and compliance for businesses of every size. Let’s dive into the details.

EAA deadline is June 28, 2025. Are you ready for digital accessibility?

Why is accessibility important?

Around 1.3 billion people worldwide (16% of the population) face daily challenges due to various disabilities. The ‘design for all’ concept seeks to break down barriers, and enable digital accessibility. It’s crucial to remember, making your software accessible isn’t just about inclusivity; it’s also a legal requirement across the world.

The U.S. has long required federal electronic and information technology to be accessible to people with disabilities. This global trend is growing: the European Accessibility Act, set for June 2025, will broaden these requirements across the EU for businesses of all sizes. In Canada, new rules are rolling out too: by June 1, 2024, organizations with 10 to 99 employees must meet accessibility standards, with penalties up to CAD$250,000 for violations.

What is the European Accessibility Act 2025?

European Accessibility Act EU directive to improve accessibility for products and services

The European Accessibility Act is a directive designed to make a broad array of products and services more accessible to people with disabilities. Its goal is to enhance the availability of accessible products and services across EU countries, creating a more inclusive marketplace with competitive prices.

  • It applies to any business that wishes to trade in the EU, wherever it is based.
  • It covers a wide range of goods and services.
  • It becomes law in all EU member states in June 2025.
  • It will affect UK businesses directly, as well as suppliers to public and private sector organisations.

What products and services are covered by the European Accessibility Act

The European Accessibility Act sets standards for a variety of products and services to meet the accessibility needs of people with disabilities in different EU countries. These include the following products and services:

Products

  • Computers and operating systems
  • Smartphones and other communication devices
  • TV equipment related to digital television services
  • ATMs and payment terminals (e.g., card payment machines in supermarkets)
  • E-readers
  • Ticketing and check-in machines

Services

  • Phone services
  • Banking services
  • E-commerce
  • Websites, mobile services, electronic tickets, and all sources of information for air, bus, rail, and waterborne transport services
  • E-books
  • Access to Audio-visual media services (AVMS)
  • Calls to the European emergency number 112

Are there any exceptions?

Yes! If your business has fewer than 10 employees and earns less than 2 million euros annually, you’re exempt from the EAA.  

This is a thoughtful addition to the EAA, designed to support and protect small businesses.

What are the minimum standards for accessibility set by the European Accessibility Act?

The European Accessibility Act sets minimum standards for accessibility that must be met by products and services to ensure compliance with the directive. These are:

  • Design and functionality of user interfaces for products and services
  • Provision of instructions, support services, and information in an accessible manner
  • Adequacy of websites, mobile device-based services, and related online applications
  • Specific requirements for certain products and services like consumer banking services and e-commerce services

What are the consequences of non-compliance with the European Accessibility Act?

Non-compliance with the European Accessibility Act can lead to various consequences. Here are the key ones:

  1. Legal consequences: Non-compliance with the European Accessibility Act could result in lawsuits and financial penalties for organizations neglecting accessibility standards.
  2. Reputation risks: Ignoring accessibility laws can damage an organization’s reputation, affecting trust, morale, relationships, and ability to attract investors.
  3. Public contract exclusion: Non-compliance could disqualify organizations from public contract bids.
  4. Missed Opportunities: Ignoring digital accessibility excludes potential customers with disabilities, leading to lost business and market share.
  5. Costly Adjustments: Implementing accessibility retroactively can be significantly more expensive and disruptive than incorporating it from the start.

What to implement to meet digital accessibility requirements?

Consider the following actions to ensure the digital accessibility of your website or product:

Digital accessibility requirements. Lingoport blog. It's crucial to remember, making your software accessible isn't just about inclusivity; it's also a legal requirement across the world.

How to make your product accessibility compliant?

To make your software accessible, you will need:

  • in-depth knowledge of solutions to the requirements needed.
  • experience with implementing a wide range of Accessibility technologies
  • a team composed of a project lead, UX/UI designers, developers, and testers with accessibility know-how

To navigate these challenges, Lingoport offers specialized Accessibility Services. Our team of experts is ready to help your application become fully accessible to people with disabilities, ensuring you meet legal standards and promote inclusivity. With Lingoport, you can confidently achieve compliance with the European Accessibility Act and other global accessibility regulations.

FAQ

What is the difference between the EAA and WCAG?

In summary, the EAA sets legal accessibility requirements for a wide range of products and services within the EU, while WCAG offers international guidelines specifically focused on web accessibility. Compliance with the EAA is mandatory and subject to legal enforcement, whereas WCAG compliance is voluntary but highly influential globally.

Which businesses and countries are affected by the EAA 2025?

Businesses based in the EU or targeting the EU market must comply with the EAA’s accessibility requirements for their products and services. Compliance includes adhering to the Web Content Accessibility Guidelines (WCAG) for web content accessibility.

What are the deadlines for accessibility laws?

The deadline to meet EU accessibility standards under the European Accessibility Act is June 28, 2025. By this date, companies must ensure their products and services are accessible to everyone, including individuals with disabilities, to avoid fines and meet regulatory requirements.

About the Author

Picture of Kate Vostokova
Kate Vostokova
Kate is a seasoned B2B content marketing manager with a five-year journey in the localization industry. She is passionate about crafting various types of content to educate people about internationalization (i18n), localization, and the latest technological advances, including Large Language Models (LLMs).

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