Featured Customer

Rally Software (Broadcom): Combining i18n With Agile Development

Incorporated: 1976
Industry: Enterprise Software
Rally acquired by Broadcom

Employees: 17,000
Countries: 40+

Situation

Rally, a leading agile software provider, was acquired by multinational company Computer Associates (CA). CA already had products localized and wanted Rally to join the ranks. However, Rally had not localized its software for international markets and had other features to develop simultaneously. To meet the mandated deadline for global expansion, Rally sought a partner with expertise in internationalization (i18n) and automation tools that fit within their agile development process. Lingoport was a natural choice for Rally due to their i18n expertise and technology solutions.

Challenges

Rally was built on Java and JavaScript, however many of the underlying JS libraries lacked the i18n support needed.
i18n development work (apart from code-level changes), required framework support and other architectural-level changes which would not be straightforward
Maintaining i18n compliance while continuously updating a large codebase (over 800K lines of code), and avoiding creating additional technica

Solution

Lingoport provided a dedicated team of i18n experts, architects, and developers.

The Rally Dev team would focus only on new features.

Lingoport designed a custom approach and solution to internationalize Rally from the ground up.

Lingoport set up Globalyzer to identify the number of i18n bugs by type and frequency.

Both teams worked in parallel and keep i18n issues in check with the help of Globalyzer.

Lingoport conducted an i18N Assessment of the entire platform.

Based on assessment and Globalyzer scan info Lingoport created an execution plan with all necessary steps for the Rally team to follow further.

Lingoport installed Localyzer to automate and streamline the sending of translatable content to the localization (L10n) workflow.

Learn More:

We didn’t have any institutional i18n knowledge and needed an i18n approach that would suit us. We did not want a black box approach where we ship our code and it gets shipped back when done. Lingoport fitted into our submit, review, pull request process and engaged in our planning. Lingoport developers worked as one of our internal team members, and that was very important for us.”

Results

Software architecture was adapted to support other locales.

Rally’s developers received training to enable them to write i18n-compliant code.

Rally managers received access to Globalyzer Dashboards and were able to track the i18n progress made.

The automation solution streamlined the internationalization and localization efforts and allowed Rally to meet their global release deadlines.

Developers started to use continuous pseudo-localization testing, which provided an additional step of quality assurance.

Rally completed its i18n goals successfully and on time.